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Cancellation Policy
I kindly ask for at least 24 hour's notice for cancellations to respect my time and others that may be looking to get in for a service. If you cancel after the 24-hour mark, $30.00 of your grand total will be charged to the card on file. Please reach out to let me know your situation! Life happens, we're human and I completely understand. With that being said, I must also protect myself and my business. Thank you for understanding!

No Call/No Show Policy
If you are to no call/no show your appointment, 30% of your grand total will be charged to the card on file and you will need to pay a $25 deposit via invoice before your next appointment will be approved. Invoice will be sent via email.

Late Policy
I do allow a 15 minute grace period, accidents/construction/kids/doggie accidents (or doggie's just WON'T come inside....) happen! However, your appointment will still end at the original end time (Ex: you have a 1pm appointment, you're 15 minutes late, the appointment still ends at 2pm) If you are more than 15 minutes late we will have to reschedule.

First Time Clients
Please arrive 5-10 minutes early to go over any questions you may have and go over our current skincare products! Please review our FAQs and bring a list or a photo of your current routine.

Children
I unfortunately cannot allow children under the age of 10 in my treatment room due to insurance purposes. 

Thank you for understanding. Let’s make this treatment about you!

Radiant Reflections Skin Lounge

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